Devices & interfaces
Keep equipment, profiles, ports and traffic together. Use approved discovery to review new device candidates.
Guided product tour
From a branch switch to an application server, see how Netriva connects equipment, observations and the people who keep your network running.
No account needed. Preview examples are simulated and read-only.
Install Netriva on your own server near your equipment, or choose ITES hosting. A local collector reaches the devices you approve.
Step 5 of 6 · Investigate and respond
Restart tourAcknowledge an incident, assign an owner and record investigation notes. Follow the available evidence and reviewed runbooks to decide the next action.
Acknowledgement says someone is investigating. Recovery requires a new observation showing that the condition has cleared. Missing data does not prove recovery.
Where to go: Incidents for response history; Topology for verified connections; Diagnostics for approved read-only checks when enabled for your role.
A down-link observation opens the incident.
Support owns the investigation; the link is still down.
The engineer checks power, cable and the neighbouring router, then records the finding.
A new up-link observation confirms the condition cleared.
Illustrative sequence only. No incident or acknowledgement is created.
A snapshot of possibilities
Start with the basics, then explore the capabilities your installation and role support. Each needs the appropriate configuration and incoming evidence.
Keep equipment, profiles, ports and traffic together. Use approved discovery to review new device candidates.
Check DNS, TCP, HTTP and TLS endpoints to understand the services that equipment supports.
Connect measured issues with owners, notes, maintenance windows, runbooks and configured notifications.
Explore verified topology relationships and configuration history when the required sources and adapters are configured.
Share time-bounded evidence with coverage gaps, and give each person the role and site access they need.
Add event logs, flow analytics and optional advisory analysis where supported and enabled. These need their own approved sources and setup.
Explore the sample switch, router and Linux server, or ask ITES sales for a walkthrough shaped around your equipment, team and connectivity.